FITNELLO App Privacy Policy

Effective Date: January 1, 2026
Last Updated: April 21, 2026

1. Introduction

Welcome to FITNELLO (“we,” “our,” or “us”).

FITNELLO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, coaching services, and related features (collectively, the “Services”).

By using the FITNELLO app, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

Name
Email address
Phone number (optional)
Date of birth
Gender (optional)
Profile photos
Login credentials

B. Health & Fitness Data

Weight, body measurements, body fat %
Progress photos
Workout data (sets, reps, weights, volume)
Nutrition data (meals, macros, calories)
Fitness Goals and preferences

C. Device & Usage Information

Device type and operating system
IP address
App usage behavior
Log data and diagnostics

D. Data from Third-Party Integrations

If you connect third-party services, we may receive:

From MyFitnessPal:
- Nutrition and food logs
From Apple Health / Google Fit:
- Steps
- Activity levels
- Calories burned
- Workout data

You can revoke access at any time through your device settings.

3. How We Use Your Information

We use your information to:

Provide personalized fitness and nutrition coaching
Track progress and performance
Communicate with you (messages, check-ins, updates)
Improve app functionality and user experience
Analyze trends and usage
Ensure security and prevent fraud
Comply with legal obligations

4. How We Share Your Information

We do NOT sell your personal data.

But, we may share your information with:

A. Service Providers

Trusted third parties who help us operate the app (hosting, analytics, payment processing)

B. Coaches (when applicable)

If you are enrolled in coaching, your assigned coach may access your data to provide services.

C. Legal Requirements

If required by law, regulation, or legal process

D. Business Transfers

In case of merger, acquisition, or asset sale

5. Data Retention

We retain your data only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

You may request deletion of your data at any time (see Section 9).

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption (where applicable)
Secure servers
Access controls

However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your location (including California), you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

8. Children’s Privacy

FITNELLO is not intended for users under 13 years of age.

We do not knowingly collect data from children. If we become aware of such data, we will delete it.

9. Your Choices & Controls

You can:

Update your profile within the app
Disconnect third-party integrations
Opt out of marketing emails
Request data deletion by contacting us at:

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10. International Data Transfers

If you access the app outside the United States, your data may be transferred and processed in the U.S. or other countries.

11. Third-Party Services

The app may contain links or integrations with third-party services. We are not responsible for their privacy practices.

We encourage you to review their policies:

MyFitnessPal
Apple Health
Google Fit

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time.

We will notify you by:

Updating the “Last Updated” date
Notifying you within the app (if changes are significant)

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

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